Privacy Policy

Privacy Policy

Effective Date: 11/17/25

1. Introduction

Welcome to Glow by Luminé (“we,” “us,” “our”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (glowbylumine.com) and purchase our products.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

This information may include:

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Order Processing and Fulfillment

3.2 Account Management

3.3 Communication

3.4 Marketing and Personalization

3.5 Website Improvement

3.6 Legal and Security

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and deliver personalized content.

4.2 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, checkout process)

Functional Cookies: Remember your preferences and settings

Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)

Marketing Cookies: Track your browsing activity to deliver targeted advertisements

4.3 Managing Cookies

Most browsers allow you to control cookies through their settings. You can:

Note that blocking or deleting cookies may affect website functionality and your user experience.

4.4 Third-Party Cookies

Third-party services we use (such as Google Analytics, Facebook Pixel, payment processors) may also place cookies on your device. These are governed by the third parties’ privacy policies.

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with the following categories of recipients:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

5.3 Legal Requirements

We may disclose your information when required to:

5.4 With Your Consent

We may share your information for other purposes with your explicit consent.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods include:

When information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 General Rights

8.2 Marketing Communications

You have the right to opt out of marketing communications at any time by:

Note that you will still receive transactional emails related to your orders and account.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

9.1 Right to Know

You have the right to request:

9.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

9.3 Right to Opt-Out of Sale

We do not sell personal information to third parties. If our practices change, we will update this policy and provide an opt-out mechanism.

9.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

9.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf. We may require verification of the agent’s authority.

9.6 Shine the Light Law

California residents may request information about disclosures of personal information to third parties for direct marketing purposes.

10. International Users and GDPR

10.1 Data Transfers

If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

11. Children’s Privacy

Our website and products are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete the information.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Email and SMS Marketing

13.1 Opt-In

We will only send you marketing emails or SMS messages if you have opted in to receive them. You can opt in by:

13.2 Opt-Out

You may opt out of marketing communications at any time by:

13.3 Transactional Messages

You cannot opt out of transactional messages (order confirmations, shipping notifications, account alerts) as these are necessary for our business relationship.

14. Social Media

We may have a presence on social media platforms (Facebook, Instagram, etc.). When you interact with us on social media:

15. Do Not Track Signals

Some browsers have “Do Not Track” features. Currently, there is no industry standard for responding to Do Not Track signals. We do not respond to Do Not Track signals at this time.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

This Privacy Policy was last updated on 11/17/25.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.